Delete Account

You have the right to delete your ClipCashX account under GDPR Article 17.

Account deletion is permanent and cannot be undone. Please read carefully before proceeding.

How to Delete Your Account

Open the ClipCashX app.

Go to Settings.

Tap Delete Account.

Confirm deletion.

Cannot Access the App?

Email clipcash.support1@gmail.com or WhatsApp +34 613 34 55 68 with your registered email. We will process requests within 30 days.

What Happens When You Delete Your Account

Your profile and personal data are deleted, except data retained for legal obligations.
Approved and withdrawable earnings should be withdrawn before account deletion.
Earnings under review, fraud investigation, or policy violation may be withheld or forfeited.
Business campaigns will be closed and unspent budget refunded within 5–10 business days, subject to fraud investigations and applicable law.
Your Stripe Connect account is disconnected from ClipCashX, but your Stripe account itself is not deleted by us.

Data Retention

Financial and transaction records may be retained for 7 years as required by Spanish tax law. Other personal data no longer required for legal, tax, fraud prevention, or regulatory purposes will be deleted within 30 days.

Your GDPR Rights

You may request access, rectification, erasure, restriction, portability, or objection by contacting support.

Complaints

You may lodge a complaint with the Agencia Española de Protección de Datos at www.aepd.es.